ABOUT ME

Hi, I'm Carlos Villa. With years of experience in IT Operations, I'm now focusing on transitioning into cloud engineering, particularly in the area of security. I am passionate about building secure and reliable cloud solutions, always looking to learn and grow in this evolving field.

I built this page as part of the Azure Cloud Resume Challenge.

Please click the button below to download my most recent

Download Résumé

Certifications

CompTIA Security+

January 2018

Azure Fundamentals AZ-900

August 2024

Work

Paychex

IT Operations Technician• March 2022 - Present

  • Utilize Azure Monitor to track and analyze the performance and health of cloud resources.
  • Leverage Azure Resource Graph to efficiently query and identify resources across subscriptions.
  • Troubleshoot, maintain, and administer Oracle and SQL databases, ensuring their security and optimal performance.
  • Administer Linux servers, including installation, configuration, and troubleshooting, to maintain a secure and robust infrastructure.

    • Amazon Web Services

    Data Center Operations Technican• April 2021 - March 202

  • Performed various types of network troubleshooting to ensure secure and reliable network connectivity.
  • Led training for team on rack recovery events, enhancing their ability to respond to critical situations.
  • Triaged and resolved high-severity, customer-impacting events within SLA, minimizing downtime and maintaining customer satisfaction.

    • JDM Title

    IT Specialist• September 2017 - April 2021

  • Administered Office 365 environment, including licensing and mail flow troubleshooting.
  • Managed patch updates for Windows Servers/Clients, applying security and minimizing vulnerabilities.
  • Implemented backup solutions, such as Veritas, to safeguard critical files and ensure data availability.
  • Managed server and network support, including Azure cloud environment, to maintain a secure and reliable infrastructure.